Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


1gb storage limit for Adobe desktop cloud app

New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

I wanted to try Adobe Cloud storage by uploading a video file about 2gb so I downloaded Adobe cloud desktop but I still get a message "your file has more than 1gb and it is too big". Wasn´t it suppose to work up to 5gb? If I can´t upload more than 1gb file, it´s kind of useless storage 😞 Any clue? Thanks

TOPICS
Cloud storage web assets

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 12, 2020 Dec 12, 2020

Copy link to clipboard

Copied

LATEST

check the amount of room you have left (including your deleted files that have not been permanently deleted).  https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines