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20GB Max File Size Needs to be Increased

Explorer ,
Dec 11, 2022 Dec 11, 2022

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Now that I am working on longer-form videos, I discover CC has a max file size of 20GB. But a 100GB max file size for Teams?

 

Adobe is certainly aware of how common 4K video is now. And enormous files it generates.

 

This is going to make CC unusable for me. Every month Adobe gives me another reason to not use Creative Cloud. Increasingly I'm thinking there is no point to it for Individual users. And given the conflicts that can be created across multiple machines, it may be very suspect for a team of users as well.

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Community Expert ,
Dec 11, 2022 Dec 11, 2022

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these are user forums. if you want to make an suggestion to adobe, for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

 

for others, use https://www.adobe.com/products/wishform.html

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Explorer ,
Dec 18, 2022 Dec 18, 2022

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After living with this for awhile, there doesn't seem to be a workaround. Realistically I think this is only going to affect video files. So, any video file longer than 13 minutes will mean you have to store your video source files separately from all of your project source files.

The key detail is that you will have to store the video file locally outside of the 'Creative Cloud Files' folder on your machine. Or, just live with a constant and persistent sync error in the Creative Cloud app (see screenshot below). Which means you'll stop paying attention to the sync errors after a few weeks and not know when there are some actual sync errors that need your immediate attention.

 

The upgrade beyond 200GB goes to 1TB, and someone would have to be very prolific to come even close to using 1TB without video. So there is a major disconnect between what Creative Cloud is sold as, and how the product actually functions.

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