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403 Error on Adobe Portfolio – Site Inaccessible for VPN Users (NordVPN)

johna76645166
Community Beginner ,
Jun 30, 2025 Jun 30, 2025

Hello,

 

Visitors using NordVPN receive a 403 Forbidden error when accessing my Portfolio site.

I’ve tested this across multiple devices and VPN servers.

This limits access to legitimate users. Can this be addressed?

 

VMT

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Tarun Saini Adobe Employee
Adobe Employee ,
Jun 30, 2025 Jun 30, 2025

Hi 

@johna76645166

,

Welcome to the community! Please try turning off the VPN and let us know if that helps.

 

Regards,

Tarun

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johna76645166
Community Beginner ,
Jun 30, 2025 Jun 30, 2025
In Response To Tarun Saini

Hi,

 

It works but that's not a solution - prospective customers with a VPN will just seen an error and assume there's a problem with the site.

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johna76645166
Community Beginner ,
Jul 10, 2025 Jul 10, 2025
In Response To Tarun Saini

Hi - any solution to this? It seems like an issue with Adobe Portfolio? 

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kglad Community Expert
Community Expert ,
Jul 10, 2025 Jul 10, 2025
LATEST
In Response To johna76645166

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

portfolio faq: https://help.myportfolio.com/hc/en-us

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