Adobe Creative Suite is not working

[Shelly286871320g2i]

Hi There,

Adobe software is not working for us. we have already purchased the license "creative suite". Kindly check ASAP and resolve the issue. We have used the same email id.

Thank You

<info removed- kglad>

[kglad]

what suite?

purchased from whom?

purchased when?

and finally what problem are you seeing?

[John T Smith]

CS6 is the last creative suite, and it has not been sold since 2012

Do you actually have a Creative Cloud subscription?