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Lorsque je démarre l'ordinateur, je reçois très régulièrement le même message:
Titre: Adobe Creative Cloud
Message:
"Adobe Creative Cloud est requis pour résoudre ce problème. Or, le logiciel n'est pas installé ou
est endommagé. Téléchargez et installez une nouvelle copie de Creative Cloud depuis http:// www.adobe.com/go/adobecreativecloudapp_fr."
En dessous, il y a deux boutons: A gauche "Quitter", à droite "Réparer"
Que dois-je faire pour ne plus toujours recevoir ce message? Il apparaît de nouveau même si je clique sur "Réparer".
J'utilise macOS Monterey version 12.6.3
start here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
if that fails, follow solutions 2 and 3 here: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
if those all fail, do a clean cc install carefully following each applicable step:
uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller pe
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start here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
if that fails, follow solutions 2 and 3 here: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
if those all fail, do a clean cc install carefully following each applicable step:
uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials
NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.
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you're welcome.