Adobe Libraries - Not allowing me to send invite to one of my team members

Community Beginner ,
Jul 22, 2022 Jul 22, 2022

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I'm trying to send an Invite for an Adobe Library, but I'm getting this Error Message. No code, no reason.

Screen Shot 2022-07-22 at 3.56.19 PM.png

 

We have both tried logging out and back in but no luck. I've tried sending from different apps, including the Creative Cloud app.

 

Does anyone have a solution for this issue?

 

Thanks!

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Community Expert ,
Jul 22, 2022 Jul 22, 2022

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[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

Adobe might have been doing system maintenance when you tried to send the invite.  Try again later.  Meanwhile, the System Status log is below.

https://status.adobe.com/

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jul 22, 2022 Jul 22, 2022

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Hi Nancy,

I've sent others with no issues before and after. It just seems to be the one team member. I've been trying and looking up solutions since last week but no luck. Any other ideas?

 

thanks!

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Community Expert ,
Jul 22, 2022 Jul 22, 2022

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Does the team member have another email address you can try?

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jul 24, 2022 Jul 24, 2022

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No, It is a company email.

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Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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Are there any other troubleshooting tips we could try? Preferences we missed, perhaps?

 

thanks

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Community Expert ,
Jul 22, 2022 Jul 22, 2022

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Moved to the Teams forum.

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