Adobe Portfolio creator only works on original computer

Explorer ,
Mar 12, 2021 Mar 12, 2021

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I originally set up my Adobe Portfolio on my laptop. I also use a desktop computer...when I wanted to update my Portfolio on my desktop, I could not get into my Portfolio at all. It only allowed me to start fresh...but that didn't work either. When I selected to start a new project/portfolio site, it would show a blank template selection page. When I selected to start a new Welcome page, it would send me back to the "make a new portfolio page." Only when I logged on with my laptop I could edit my portfolio (or do any portfolio work). Why does my Portfolio account not work on my other computer?

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?pag...

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Explorer ,
Mar 12, 2021 Mar 12, 2021

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Strange...thank you...I'll try these other links! I appreciate it! 

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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Hi @shiftBKperspectives,

Sounds to me like you're not signed-in to the right account.  Log-out and log-in again with the correct ID and password.

 

Portfolio can be accessed from any desktop or laptop device with a modern browser that accepts cookies and does not have script blockers.  If you continue to have problems, use a different browser like latest Firefox or Chrome.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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