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Adobe Portfolio: Darstellungsfehler des Zeilenabstands in Smartphone-Ansicht

New Here ,
Jul 10, 2023 Jul 10, 2023

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Hallo liebe Community,

ich habe einen Text-Darstellungsfehler auf meiner Portfolio-Website, wenn diese hochkant auf Smartphones angezeigt wird - hier rutscht der Zeilenabstand zusammen und der Text wird unleserlich. In allen anderen Darstellungsformen (Smartphone quer, PC, Tablet) klappt es einwandfrei.

Ich habe bereits versucht die Texte neu hinzuzufügen, aber das Problem bleibt bestehen und alle Textcontainer der Website sind betroffen. Freue mich über jeden Tipp, wie die Website auch auf dem Smartphone repräsentativ wiedergegeben werden kann!

Viele Grüße

Dennis

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Community Expert , Jul 11, 2023 Jul 11, 2023

@dennisk19752131,

The culprit is a corrupted site style, specifically in the mobile media query.  Possibly caused by conflicting customizations over time.  See screenshot.

image.png

 

You could reset your global site styles to their default settings

https://help.myportfolio.com/hc/articles/115002863953-Restoring-website-styles-to-your-published-version

 

Or switch to a new Theme.  Currently there are  12 Themes to choose from described below.

...

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Community Expert ,
Jul 10, 2023 Jul 10, 2023

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Community Expert ,
Jul 10, 2023 Jul 10, 2023

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Try reducing the zoom on your smartphone to normal or 100% magnification.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 11, 2023 Jul 11, 2023

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It's normal zoom mode. I checked the the page from other smartphones and found the same problem. 

Also when I edit the page in portfolio browser application and switch between devices it happens.

Here on the left you see a correct view and on the right when I switch to smartphone view the text gets compressed and unreadable.

Bildschirmfoto 2023-07-10 um 18.58.10.png

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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@dennisk19752131 

 

what's your portfolio site url?

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New Here ,
Jul 11, 2023 Jul 11, 2023

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denniskrauss.myportfolio.com

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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checking your website (iphone 11 pro max), i see the same leading problem.  try a different font.

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New Here ,
Jul 11, 2023 Jul 11, 2023

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different font same problem... 😞Bildschirmfoto 2023-07-11 um 15.56.03.png

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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works for me, kglad.myportfolio.com

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New Here ,
Jul 11, 2023 Jul 11, 2023

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The problem did not exist when I first started the page about 3 years ago but for the past year it persists. I also tried to add new text containers with new fonts with new line spacing but the problem persists. I wonder if there might be a fix without having to program the whole page from the start?

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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in a pc or mac browser, try copying your text from the properly displayed webpage and pasting it into the textfield in your portfolio editor.  that's all i did.

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New Here ,
Jul 11, 2023 Jul 11, 2023

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I tried that several times. Interesting fact: when I paste the properly displayed text into the textcontainer in the editor it gets displayed with too narrow line spacing. I then fix the line spacing so that it looks correct, but when I then display it on the smartphone it again is too narrow.

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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my site (with your text) looks the same on my pc and mobile.

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New Here ,
Jul 11, 2023 Jul 11, 2023

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I believe you and I also made the experience when starting a completely new portfolio site the problem does no longer exist even though I work in the same browser. But for this site which contains over 20 pages that each have several containers of text and image I would unlikely build it all again from scratch 😞

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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@dennisk19752131 

 

understood.

 

you could see if you can get help here, https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

 

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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@dennisk19752131,

The culprit is a corrupted site style, specifically in the mobile media query.  Possibly caused by conflicting customizations over time.  See screenshot.

image.png

 

You could reset your global site styles to their default settings

https://help.myportfolio.com/hc/articles/115002863953-Restoring-website-styles-to-your-published-ver...

 

Or switch to a new Theme.  Currently there are  12 Themes to choose from described below.

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 11, 2023 Jul 11, 2023

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Hi Nancy! Thanks so much! That helped. I reset the global site style to the standard setting and now I have to do some adjustments that went missing but the text is displayed properly.👍

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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GREAT!  Glad it worked. 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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