Adobe portfolio isn not available for editng

[Germán Herrera]

Hello,

Apologies if this is the wrong place to post this. I have been tryting to open Adobe Portfolio in browser and the page stays blank using Firefox, Safari and Chrome. Then with Chrome I get this messages.

Any suggestions will be appreciated.

[kglad]

can you access using a mobile phone with wifi disabled?  

if not what's your portfolio url?

[Germán Herrera]

Yes I can, the website is up, but I can not edit it.

[kglad]

do you have an active subscription?

[Germán Herrera]

Yes I do.

[kglad · Accepted solution]

contact adobe support and update this.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Germán Herrera]

Thank you for your help, it corrected itself by now.

[kglad]

ok. good to hear and thanks for the update.