Adobe Portfolio Link Issues

New Here ,
Jul 27, 2022 Jul 27, 2022

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I bought a *.com Domain today and have linked the four given A records on the providers nameserver.

When I try to open the website, I get redirected to the Adobe Portfolio missing page website. Furthermore, if I try to link it on the Portfolio site, it tells me the IPs weren't properly linked, even though the  DNS Propagation Checker shows me that the vast majority of DNS servers know the new IPs.

 

Am I doing something wrong?

 

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Cloud storage web assets , File sync

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Adobe Employee ,
Jul 27, 2022 Jul 27, 2022

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Hi @Steven231221563o0r 

 

Thanks for reaching out. Please check this article and let us know if that helps: https://help.myportfolio.com/hc/en-us/categories/360002765773-Domain-Names

 

See Portfolio links:
- FAQ & Knowledgebase for product help - https://help.myportfolio.com/hc/

- Contact Portfolio Support for technical help - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

 

Regards,

Tarun

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New Here ,
Jul 27, 2022 Jul 27, 2022

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No, I've already read the documentation

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Community Expert ,
Jul 28, 2022 Jul 28, 2022

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If I remember correctly only 2 A records are required.

Also allow a few hours for the DNS changes to populate.

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jul 28, 2022 Jul 28, 2022

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See this related topic.  It may shed more light on this.

https://community.adobe.com/t5/creative-cloud-services-discussions/issues-linking-an-easily-domain-t...

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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