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Adobe Portfolio SSL error

Community Beginner ,
Jan 29, 2024 Jan 29, 2024

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Hello! I recently created my first Adobe Portfolio, and I've received reports that people encounter a "Your site is not secure" message when trying to load it (althought it works fine on my computer and phone). I did find this article though and realized that my domain name is not correctly mapped to Adobe Portfolio's IP address for some reason -- I have no idea what that means. I don't have a custom domain and don't want to purchase one; I'm good with the .myportfolio.com address and I don't seem to find a way to fix it. Can anyone help me? Cheers!

 

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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what's your portfolio link?

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Community Beginner ,
Jan 29, 2024 Jan 29, 2024

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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i don't see a problem.

 

for the users reporting problems are they using https, and not http?

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Community Beginner ,
Jan 29, 2024 Jan 29, 2024

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Well, I don't see it either. As I mentioned earlier, I've consistently been able to access the website without encountering any errors since the first moment I published, so I feel I'm kind of in the dark here. Regarding those who have reported the error, I copied and pasted the link for them exactly as I did for you. However, they mentioned experiencing the issue a few days ago, approximately 24-48 hours after I published the portfolio— it's been about a week now. Could that possibly be the source of the problem?

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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ask them to send you a screenshot of what's in their address bar.

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Community Beginner ,
Jan 29, 2024 Jan 29, 2024

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Someone sent me this last week. Is it even possible to redirect HTTPS to HTTP automatically? They just clicked the link. 

WhatsApp Image 2024-01-26 at 13.21.51.jpeg

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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on a mobile, tap the address bar, then take a screenshot

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