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Adobe Portfolio website white screen

Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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My Adobe Portfolio website is just a white screen with links. Is there any way to fix this?

 

Here is what I'm looking at.

Screen Shot 2023-10-27 at 3.15.04 PM.png

At first, it was only the "illustration" page that had this issue and after updating my site, now all of the pages do this.

Here is the link to my site: [link removed]

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

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correct answers 1 Correct answer

Community Beginner , Oct 27, 2023 Oct 27, 2023

Whatever was broken, it seemed to be on Adobe's side.

The problem could occur again for all I know, but I updated my site and it's all back to normal.

Thank you for everyone trying to help.

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I'm having the same issue with my portfolio website. All my images are missing. When I try to upload new images I get an error that says: Image upload has failed. Please try again. 

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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Maybe it's on Adobe's end then? I'm not sure.

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I agree. I feel like they're having some kind of outage but can't find any documentation of it. I just noticed my portfolio wasn't working today but unsure how long it's been broken. [link removed]

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I was in the process of opening a request to help.myportfolio.com but now my site is working again.

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I opened a request to (help.myportfolio.com) and just received a response.

Hi,
Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused you.
Our team is aware of this issue and is currently working on resolving it as quickly as possible. We appreciate your patience while we work to fix the problem and will let you know as soon as we have an update!
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your understanding.
Best,

Luna

Hopefully they get your site back online shortly. Good luck!

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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Thank you for the extra effort! I had no idea they had a "help" portal.

I was in the middle of applying for jobs when this occured so I really hope they fix it soon lol

Thanks again!

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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Whatever was broken, it seemed to be on Adobe's side.

The problem could occur again for all I know, but I updated my site and it's all back to normal.

Thank you for everyone trying to help.

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