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Adobe subscribtion

New Here ,
Jun 27, 2024 Jun 27, 2024

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Hello there! I have an annual subscription to Adobe. But for some reason today all the programs have gone to the trial version. What could be the reason for this?

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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@Ocie37465548ix50 

 

Try the four steps here and let us know which works for you:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html#

 

Jane

 

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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try the previous suggestion first.

 

only if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

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