Again! Creative Cloud syncing issues

Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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Ever since the last update the Creative Cloud seems more unstable than ever .

A few days ago I started to get the dreaded "Some Files Failed to Sync" error. Adobe help files says

"Unable to sync <filename> due to server error. ....

Retry after sometime.

"

So 2 days later and I still have the same issue. I've shut down, logged out, waited for a fix.

Files that are being collaborated on are up to date with correct changes.

It will also just spin and say Syncing but it never resolves. Then that will stop and then I get the message that files failed to sync .... again!

C'mon Adobe this has been going on long enough! Please get a fix asap!!

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File sync

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2016 Nov 09, 2016
I've gotten feedback from engineering that this issue was resolved yesterday. Please reply back if you're still having sync issues.Thanks,- Dave

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Adobe Employee ,
Nov 07, 2016 Nov 07, 2016

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Adobe Employee ,
Nov 07, 2016 Nov 07, 2016

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Hi Lambeth5545,

I've reported the issue to the appropriate engineering team. Hopefully it will be addressed soon.

- Dave

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Community Beginner ,
Nov 07, 2016 Nov 07, 2016

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Also experiencing this. Hope it gets fixed soon!

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New Here ,
Nov 08, 2016 Nov 08, 2016

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We are also experiencing the same issue. Please Adobe this is so frustrating. Please fix this ASAP!

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Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

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I've gotten feedback from engineering that this issue was resolved yesterday. Please reply back if you're still having sync issues.

Thanks,

- Dave

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Community Beginner ,
Nov 09, 2016 Nov 09, 2016

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Yes indeed, I noticed yesterday it was syncing current documents.

Thanks!!!!!!!!

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