Hoping someone can help . . . I have a full Creative Cloud subscription and, all of a sudden, it appears that all my synced Adobe fonts are "missing." I've tried accessing both previously used and newly installed fonts, to no avail. I followed the troubleshooting instructions in this post, including:
Temporarily deactivating, and then reactiviting, all Adobe fonts
Signing out of Creative Cloud (and all apps) and then signing back in
Shutting down my whole computer and restarting
At this point, when I go into the Creative Cloud Desktop, to the "Manage Fonts" section, NO fonts are showing (see screenshot). I do have access to my CC Libraries, so that aspect of CC is syncing, but the Typekit/Adobe fonts seem to have entirely disappeared.
I'm at a loss and up against some big deadlines. Can anyone help???
One additional note: When I go to fonts.adobe.com it shows that my fonts are activated, as in this screenshot, with the font Freight Text Pro:
But again, when I go into the Creative Cloud desktop, under "Manage Fonts," it shows no fonts at all (and they cannot be accessed from within the various Adobe programs):
And for those more technical than I am, I also followed the steps in this video to access the file location on my computer, but all enclosed folders, including this ".r" folder referenced in the video, are completely empty:
Kristina5ECA - I'm chatting with a not-terribly-helpful Adobe support person right now who says that this is a known issue, not unique to me, and that the Adobe folks are working on it right now. He told me to check back in after 24-48 hours (which, unfortunately, is after my work deadlines will have passed)!