Copy link to clipboard
We use abobe sparks on an organisational account to create webpages - all of our projects from the last 3 weeks (and beyond) have totally disappeared this morning. Zero access.
I can still the pages are available as links - but I'm no longer able to edit or even see the projects. I've seen a couple more reports of this on Twitter.
Firstly, is anyone else experiencing the same issue at present?
Secondly, will Adobe be reinstating back ups?
Image below: what comes up where multiple projects used to be.
I moved your post over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.I hope this helps. Best of luck to you.
This is a Creative Cloud Forum. Did you log-out and log-in again to your PAID Creative Cloud plan?
Have you contacted your IT dept's administrator to ensure your Creative Cloud plan is still active & in good standing?
Spark support is on Zendesk:
Submit a Ticket to Spark Support:
Good luck & stay safe over the holidays!