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All my documents are lost

New Here ,
Jun 20, 2024 Jun 20, 2024

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I recently transferred to a new iPhone and downloaded my apps manually. I lost all my  no documents on my Adobe please help, at least I think I did please help!!!

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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Where do you normally store files?

 

Creative Cloud Storage:

================

Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Hope that helps.

 

[Moderator moved from Using the Community forums to Creative Cloud Services.]

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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New Here ,
Jun 20, 2024 Jun 20, 2024

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Normally I Store my documents on my flash/thumb drive but I just had so many files that I kept over the years on Adobe. So that's why I'm kind of bummed that I don't know where they are now and Apple support was not too supportive. They're the ones who instructed me how to and what to do as far as downloading from the iCloud and downloading my apps manually to the new phone

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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did you check the cc sites?

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Community Expert ,
Jun 21, 2024 Jun 21, 2024

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@Rhoda38170073z1ce go to assets.adobe.com and check your mobile creations section.

kevinstohlmeyer_0-1718974130229.png

 

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