Copy link to clipboard
Copied
I haven't changed absolutely anything on my firewall or antivirus settings, but I've been receiving this message since the beginning of the day.
“Libraries sync error - Creative Cloud services are blocked. Please check your Firewall settings.”
I assume this is an issue on Adobe's side because the message and alert are intermittent.
first, update your os and then restart your computer. if that fails proceed to the following steps:
1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location:
WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions
MAC: Macintosh HD ▸ Library ▸ Application Support ▸ Adobe ▸ CEP -> extensions
2. Follow the steps of Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Before trying the ste
...Copy link to clipboard
Copied
first, update your os and then restart your computer. if that fails proceed to the following steps:
1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location:
WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions
MAC: Macintosh HD ▸ Library ▸ Application Support ▸ Adobe ▸ CEP -> extensions
2. Follow the steps of Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Before trying the steps - please, make sure you killed the CCLibraries process in Task Manager / Activity Monitor, as well as you have quit all Adobe related products.
Copy link to clipboard
Copied
@kglad
I'm on a Mac M1.
I deleted the “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” folders and so far it hasn't happened again.
Thank you so much.
Copy link to clipboard
Copied
Find more inspiration, events, and resources on the new Adobe Community
Explore Now