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Are Adobe servers down?

New Here ,
Apr 18, 2021 Apr 18, 2021

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All I'm getting are error messages tonight when I'm trying to open a pdf. Are servers down???

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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there are different adobe servers, but no.  everything's up: Adobe System Status

 

 

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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