Auto recovery

New Here ,
Jul 28, 2022 Jul 28, 2022

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This feature keeps going off, I enable it frequently and notice when my system crashes my files are not saving anymore and I continuously have to enable this feature. I am losing valuable design work that cant be recovered. 

 

[Moderator moved from Using the Community forums to Creative Cloud Services.]

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File sync

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Community Expert ,
Jul 28, 2022 Jul 28, 2022

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Which Adobe app are you using?

 

Your system should NOT be crashing frequently.  That's not normal.  Please ensure that your computer exceeds min-system requirements for CPU, GPU, Hard Drive and RAM.  An inadequate computer will not provide you with a good user experience.

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Second, you should protect your work by making redundant backup files on your primary hard drive & saving files often with Ctrl / Cmd + S.  On big projects, I make several backup files so I can revert to previous versions if needed.   You can never have too many backups.

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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