• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Auto recovery

New Here ,
Jul 28, 2022 Jul 28, 2022

Copy link to clipboard

Copied

This feature keeps going off, I enable it frequently and notice when my system crashes my files are not saving anymore and I continuously have to enable this feature. I am losing valuable design work that cant be recovered. 

 

[Moderator moved from Using the Community forums to Creative Cloud Services.]

TOPICS
File sync

Views

120

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 28, 2022 Jul 28, 2022

Copy link to clipboard

Copied

LATEST

Which Adobe app are you using?

 

Your system should NOT be crashing frequently.  That's not normal.  Please ensure that your computer exceeds min-system requirements for CPU, GPU, Hard Drive and RAM.  An inadequate computer will not provide you with a good user experience.

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Second, you should protect your work by making redundant backup files on your primary hard drive & saving files often with Ctrl / Cmd + S.  On big projects, I make several backup files so I can revert to previous versions if needed.   You can never have too many backups.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines