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Avoid sending duplicate emails from a Campaign in ACC

New Here ,
Sep 09, 2024 Sep 09, 2024

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Hello Community,

 

We have a Campaign/worfklow that is set to run indefinitely in ACC which runs daily. We are relying on DeliveryLogs to see if this email was sent, but unfortunately the delivery logs are retianed for only 90 days so once the 90 days period is over there is potential a chance that the consumers will receive deplicate emails. Is there a way around this? Is there a property we can set in the Campaign to avoid sending duplicate emails? We have other less preferred options like creating a List or setting a flag in the recipients to know if the emails was sent. But just wondering if there is an option to do this OOB. Thanks for your help!

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correct answers 1 Correct answer

Community Expert , Sep 09, 2024 Sep 09, 2024

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Community Expert ,
Sep 09, 2024 Sep 09, 2024

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New Here ,
Sep 09, 2024 Sep 09, 2024

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Yes, I already did that. Thanks for your reply.

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Community Expert ,
Sep 09, 2024 Sep 09, 2024

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You're welcome. icon_smile.gif

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Community Expert ,
Sep 09, 2024 Sep 09, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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