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Behance portfolio

New Here ,
Aug 02, 2022 Aug 02, 2022

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Hello, it was recently suggested to me that I move my portfolio to Behance/Adobe as it might be superior to the one I currently have.  I was able to get started, but it seems like I can only upload the display image, and that I am not able to create a full UX/UI case study with all of the sections. Is there any way to do this? I have five projects, all of which have several sections in the case study. UX Folio is not as pleasing from the UI perspective, but it does serve its function so that you can create a portfolio and creat a case study for all of the different projects.  It seems like in Adobe Portfolio that you can only show one or a few highlights/features of a case study or app.  I like the visuals/ graphics better for Behance/Adobe, I'm just not sure it's as functional for a UX/UI Portfolio.  Anyone else ever had a UX/UI portfolio on Behance/Adobe?

Thanks

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correct answers 1 Correct answer

Community Expert , Aug 03, 2022 Aug 03, 2022

Behance is not supported in these forums. Try here instead:

https://help.behance.net/hc/en-us

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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Behance is not supported in these forums. Try here instead:

https://help.behance.net/hc/en-us

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New Here ,
Aug 25, 2022 Aug 25, 2022

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People come here to find answers to their problems because Behance support is not working properly and Behance is a part of Adobe ecosystem.

 

I have an open case on Behance help and it's not been replied for 8 days already. where is the work ethics??? 

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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This is a public forum, not Adobe support. There are some users here, such as @Nancy OShea, who have Behance knowledge and may be able to answer the question.  

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New Here ,
Aug 25, 2022 Aug 25, 2022

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I'm suffering from unresponsiveness of Behance support and I will write in all the related communities. Behance belongs to Adobe and i won't care if it is related or not until i have my problem solved. I'm really tired of trying to reach Adobe.

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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I empathize, but the problem is that not many people here have the experience or knowledge needed to answer questions about Behance because it is not supported in these forums. We are not Adobe employees, we are users just like you, and we're here for help with either Creative Cloud Services or Technical Communications Suite. 

 

I have messaged a known Adobe employee and requested that they talk to the Behance support team, but beyond that there's nothing we can do. The people you'd need to talk to don't come into the support forums. 

 

You can try contacting Adobe at its corporate address/phone number:

 

Adobe

345 Park Avenue

San Jose, CA 95110-2704

USA Tel: 408-536-6000

USA Fax: 408-537-6000

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Thank you very much for your help.. I really appreciate. 

 

I don't think I could solve my login problem on Behance on this community forum either. But I've been ignored for quite some time and i want all the community related to Adobe and their by-products to hear this situationn and see how unprofessionnal Behance support team is... 

 

on the other hand, the part of my problem is about Adobe account issues as well, because Behance uses Addobe account to login. To discuss this, I contacted the Addobe live agents several times and i was told to receive a call which was scheduled on Monday (4 days ago). NOBODY CALLED ME SINCE THEN... so how should i see this situation from the professional business paradigm? What would happen if any of your employees missed a business activity promised and scheduled to your clients? Adobe support team's behaviour should not be that easy, cheap and unprofessional indeed... 

 

P.S.: yes. for some maybe it's only 8 days but we're in 2022 and this is a very long lead time for solving somebody's login problem in the era of speed and techology. 

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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Oh, it sucks all over, but Behance is also a free product so they're unlikely to be spending a lot on

customer support.

 

Adobe customer support is notorious for scheduling help calls and then not calling.

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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LATEST

 

Has no one heard of Staffing Shortages?  It can't be just a US problem.  🙁  I waited 5 weeks for a plumber to come out. 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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@Veyis

Behance is a free to use service.  Behance support is on ZenDesk, not here. 

https://help.behance.net/hc/requests/new?ticket_form_id=4164

The staff do not work on weekends but usually answer help requests within 24 hours.  Did you check your email spam folder for a reply? 

 

Keep in mind that violating Behance Community User Guidelines is grounds for account termination. If you feel your content was removed in error, you may use the appeal's process described in section 6 below.

https://www.behance.net/misc/community

 

Regarding Adobe technical support, do you have a paid Creative Cloud Plan?  I ask because only paying customers are entitled to technical support.  If you have an open support case, you can update it online from your account's support history panel.  Use a web device / browser that accepts cookies and does not have script blockers or try from another internet connection.

https://account.adobe.com/support#

 

Hope that helps.  Good luck!

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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Thanks, @Nancy OShea. I need to remember about checking the spam folders ... 

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