I'm having problems reliably uploading to my cc assets page, via Chrome and Safari. I need to use browsers when working away from my computer to share files with myself and others, as a backup to a hard drive.
Smaller jpegs seem ok, but psd, zip fail after a few minutes. The progress bar appears, but when I check back, after a few minutes, it's gone, but no file has uploaded.
It's more reliable when loading files one by one, but this isn't a great workflow.
Files are typically 60-500mb.
Both browsers fail, either drag and drop, or via the 'Upload' button
This happens at 2 different locations, one ethernet connection, one wireless.
Uploading to ie Google drive, or Apple iCloud, both work flawlessly.
Sorry to hear about your difficulties.
A few additional questions
Data collection related questions
Creative Cloud App Version:
Could you test Chrome in incognito mode and see if it does the same thing?
Please get back to me when you have the chance.
Sorry forgot this;
CC version 188.8.131.528
Mac os Sierra on one, El Capitan on the other
I have noticed that if I use the 'Upload' button via the 'Actions' drop down menu on the upper right of the page, uploading is reliable.
So maybe it's an issue with drag and drop, and the upload link button 'Or upload from your computer' that appears when a folder is empty. See below. I'll avoid using them.
Do you work for Adobe? This isn't fixed. I'm using wetransfer at the moment.
This is still not working.