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Can download Individual files but not folders via assets.Adobe

Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Hello, a cilent gave me link via assets.adobe and it appears I cannot download folders, instead it seems i can only download Individual files within the folders, one at a time. The issue is there are over 1,000 files. Is there a reason I cannot download the Folders? Thanks. 

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Cloud storage web assets , Collaboration

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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if shift-click fails, it's an adobe limitation 

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Thanks. I thought that as well, however, I have folder with a single 2mb file inside & I cannot download that folder, it makes me go inside the folder and single download 1 file.

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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yes, you can't download folders.

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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I refuse to accept that answer. Haha. There has to be a way to sync the assets to my creative cloud account? Going one at a time isn't efficient at all, with over 2,700 files. 

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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if you want to make a suggestion to adobe, post in the cc desktop ideas forum.

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New Here ,
Apr 24, 2024 Apr 24, 2024

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How do I cancel the Adobe Photo Storage Account? I am not using this account. I have 1500 unused credits, which I will lose, but I need to close the account now.
Dennis L. Waters, Sr

Get Outlook for iOS<>

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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@default6q3i8ebkjfxd 

 

i'm not sure to what you are referring, but check your account:  https://account.adobe.com

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