I subscribed for a free trial of "Creative Cloud All Apps 100GB" but forgot to cancel it since year 2021. Adobe has kindly refunded me the charge for year 2022 (really appreciated that!). Can I get the refund for 1st year (2021) as well? The invoice history can be still viewed from my account.
Forgetting to cancel and not using does not mean that Adobe will do a refund... the same as if you rent a car and then park it in your garage without driving it... you agreed to the contract
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730