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Can I link 2 separate Adobe accounts?

New Here ,
Dec 08, 2023 Dec 08, 2023

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Is there a way to link 2 seperate accounts, to more easily switch between the 2?

Currently I have one CC account for my business, plus a secomd one for a canine rescue I run. Each account uses different apps.

Currently, I have to sign out, reboot my system to acknowledge I've signed out, and then sign back in to the other account. It's clumsy, cumbersome and really a pain.

Is there a way to link the accounts, so adobe lets me effortlessly move between either, like Instagram allows?

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Community Expert ,
Dec 08, 2023 Dec 08, 2023

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signing out and then in is necessary, but restarting your computer should not be needed.

 

what do you see after signing out that prevents you from signing in with your other id?

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New Here ,
Dec 08, 2023 Dec 08, 2023

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When I sign out of business & sign in to rescue, I keep getting the "upgrade your account" to add the product I have under rescue. It even shows I'm signed IN to that account, but wont let me use the product unless I reboot.

I does the same thing when I sign out of rescue and sign in to business. Cant use business products unless I reboot.

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Community Expert ,
Dec 08, 2023 Dec 08, 2023

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after signing out see if you can reset your app:

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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New Here ,
Dec 08, 2023 Dec 08, 2023

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I'll try that, but it really doesnt address what I want to do.

Even if I didn't have to reboot my system to access the other account, I have to sign out, re-input other email address, super long password (which I have to pull out from another system) to get back in.

I want to link the accounts so switching between the 2 is a couple of clicks (see Instagram for an example) versus this cumbersome path I currently have to take.

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Community Expert ,
Dec 08, 2023 Dec 08, 2023

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that, you can't do at this time.

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