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Can't access Cloud Documents in Creative Cloud

New Here ,
May 27, 2020 May 27, 2020

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Hi there,

 

I get a perpetual loading screen when I try to access Files -> Cloud Documents in Creative Cloud. I've tried logging in and logging out, restarting my browser, trying it in a different browser, etc. Is the service down? I'm encountering the same issue on multiple accounts.Screen Shot 2020-05-27 at 12.06.58 PM.png

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Cloud storage web assets

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Community Expert ,
May 27, 2020 May 27, 2020

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There are multiple issues across multiple Adobe sites at the moment which are slowing or preventing access to those sites and services, as detailed here:

 

https://community.adobe.com/t5/get-started/adobe-login-errors/td-p/11163506

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