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Can't access my expired account

New Here ,
Feb 29, 2024 Feb 29, 2024

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I graduated college in April of 2023. I had access to Adobe through my school.  Once I graduated, I lost all access to my former accounts.  I created a new personal account and I cant login but the profile is still there .  How do I get access?  My old username is Nataliesherlock.

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Cloud storage web assets

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Community Expert ,
Feb 29, 2024 Feb 29, 2024

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contact your administrator.

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New Here ,
Mar 01, 2024 Mar 01, 2024

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Am I able to just relink that accoount to a new one because I don't have contact with that professor?

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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if you subscription was administered by your school, you need to work with the plan admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

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