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3

Can't edit my Portfolio site

New Here ,
Jan 14, 2020 Jan 14, 2020

Since a while i am not able too edit my portfolio site wich i made about two years ago. When i open portfolio (on my account) it says i have no sites yet. The my portfolio site is still working properly but i want too edit some stuff. I hop en someone can help me with this issue

 

Kind regards, Bert Vonk 

 

[Personal information removed by moderator.]

 

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correct answers 1 Correct answer

Community Expert , Jan 14, 2020 Jan 14, 2020

You need a paid Creative Cloud plan to access your Portfolio editing console.

Log-in to your Adobe Account below to confirm your Creative Cloud subscription is active and payment details are current.

https://account.adobe.com/plans

 

If you still require help, submit a request below.

Contact Portfolio

 

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Community Expert ,
Jan 14, 2020 Jan 14, 2020
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Community Expert ,
Jan 14, 2020 Jan 14, 2020

You need a paid Creative Cloud plan to access your Portfolio editing console.

Log-in to your Adobe Account below to confirm your Creative Cloud subscription is active and payment details are current.

https://account.adobe.com/plans

 

If you still require help, submit a request below.

Contact Portfolio

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Aug 26, 2024 Aug 26, 2024

Hi I am in the same situation right now, I cannot access the editing of my portfolio website but I do have a creative cloud subscription. How did you resolve this problem?

 

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Community Expert ,
Aug 26, 2024 Aug 26, 2024

turn off your vpn, if you're using one.

 

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New Here ,
Aug 26, 2024 Aug 26, 2024

I am not using a VPN but thanks for the reply!

 

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Community Expert ,
Aug 26, 2024 Aug 26, 2024

you can also try a different browser, but if that fails contact portfolio support.

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New Here ,
Apr 19, 2025 Apr 19, 2025

I'm having the same issue. This has been going on for a while. Im able to open the website for my portfolio (anasomera.myportfolio.com) but it's not in my Porfolio Edit page. I tried to create a new one... but my portfolio name isn't available. Probably because I'm already using it. Please help!

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Community Expert ,
Apr 19, 2025 Apr 19, 2025

did you contact portfolio support?

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New Here ,
Apr 25, 2025 Apr 25, 2025

I have the same issue. The "edit my portfolio" button is not showing even after I login in to my paid creative cloud account. I can't edit my portfolio for quite a while already.

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Community Expert ,
Apr 25, 2025 Apr 25, 2025
LATEST

Kannis@AK 

 

what's your account show, https://account.adobe.com

 

any payment problem, for example?

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