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I have 1800+ files in my CC deleted filed folder. Most of these are auto-saves from Premiere projects. My 100GB of space is nearly full, so trying to create more. But it won't let me delete the files. I keep getting a "Could not delete some assets permanently" message. Say wha?
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Stunned that Adobe hasn't replied to this. I have the issue too (and so do many other people, it would appear). How do I get rid of the GBs of undeletable files clogging up my CC space?
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Hi @lehestro,
1. This is NOT Adobe support. This is a user-to-user community.
2. Use Ctrl + Click to select multiple files. Use Shift + Click to Select All files in your deleted files folder.
3. Use your keyboard's Delete key to permanently remove them.
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Yes, I know but sometimes special people do chime in. Like yourself! So thank you for your suggestion. However, it doesn't really work well when there are 1000s of files in there. It often times out, or like above, some things just won't delete. No matter how much I hit that 'delete' key 😉
And you still have to scroll scroll scroll scroll scroll. Deleting files shouldn't take an hour or more. So I thought it should be noted here for other users to comment on.
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The product engineers will never see this. Please submit feature requests directly to UserVoice where they will see it.
Thank you,