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Can't Publish Adobe Portfolio Website

New Here ,
Mar 06, 2016 Mar 06, 2016

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I can't publish my website without being prompted to choose a Creative Cloud plan when I already have one in use, which is a one year Student and Teacher Edition provided by my university. I don't know what to do, but I'm also guessing that maybe the Student and Teacher Edition doesn't have the luxury of publishing a website through Adobe Portfolio.

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Community Expert ,
Mar 06, 2016 Mar 06, 2016

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New Here ,
Mar 07, 2016 Mar 07, 2016

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Community Beginner ,
Aug 19, 2016 Aug 19, 2016

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@John T Smith After some research - that's a list of desktop apps. Portfolio is a web app.

It says the Student and Teacher plan does include Adobe Portfolio here;

Adobe Creative Cloud for students and teachers | Adobe Creative Cloud

I'm having the same problem on the Student and Teacher plan.

@Corvaeraas Please place a complaint!

The more we place the more likely it'll be addressed I suppose;

Adobe Portfolio Knowledgebase & FAQ

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Guest
Oct 16, 2019 Oct 16, 2019

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Yup, having the exact same issue...

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

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Contact the Portfolio support team.

It's possible your school's plan does not include Portfolio.  Some schools opt out of Portfolio.  In that case, you would need to purchase an individual subscription to the Photography Plan which comes with Portfolio and Spark.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
May 11, 2023 May 11, 2023

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I have the same problem but my classmates can publish sites.

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Community Expert ,
May 11, 2023 May 11, 2023

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Community Expert ,
May 12, 2023 May 12, 2023

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@Sara29834645tw1k,

Do you pay Adobe for your subscription?   Or does your school pay?

It the latter, contact your school's IT dept.

 

If you pay Adobe, log-in to your account below and confirm you have an active subscription to a qualifying Creative Cloud or Adobe Express plan.

https://account.adobe.com/plans

 

Nancy O'Shea— Product User, Community Expert & Moderator

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