Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Can’t sign in to Adobe account on my new MacBook.

New Here ,
Aug 29, 2021 Aug 29, 2021

Copy link to clipboard

Copied


I am trying to sign in to my Adobe account on my new MacBook, so I can download Adobe audition. I am receiving a grey prohibitive symbol (seen attached picture), and therefore, am unable to sign in. Please help! Thanks.

TOPICS
Cloud storage web assets

Views

19

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

Copy link to clipboard

Copied

LATEST

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines