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can't ulpoad over 1 GB video files even on the deskdop version?

New Here ,
Sep 28, 2022 Sep 28, 2022

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Hello, I have been trying to upload over 1 gb files to the could service with the desctop version.
How ever the system does not allow me  to do so.

I have been trying to fix this issue but so far nothing has been working.
Is the only real solution to cancel my Creative could subcription and move to something else?

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Community Expert ,
Sep 28, 2022 Sep 28, 2022

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Thanks! it seems that other people have been compalining about this for the past 7 years from 2015 and there is no plans to fix the issue! Seems like I need to change where I get my storage from 😕

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