Cancel Subcription

New Here ,
Nov 08, 2020 Nov 08, 2020

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I want the customer service number for MENA (Middle East and North Africa Region) to cancel the subscription.

 

They are not allowing to cancel through manage account. And even Chat doesnt work in this region.

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Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Nov 08, 2020 Nov 08, 2020

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make sure you're following this before giving up on online cancelation, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

if that fails, retry chat:

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

if that fails, make sure you're using a browser that complies with the above and then google whatever phone number you seek.  but trying to contact by phone is likely to be a (more) frustrating experience.

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Community Expert ,
Nov 08, 2020 Nov 08, 2020

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Community Expert ,
Nov 08, 2020 Nov 08, 2020

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1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://www.adobe.com/about-adobe/contact.html

 

NOTE:  Cancelling an annual contract (prepaid or paid monthly) before your 12th month of service will incur a 50% early cancellation fee.

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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