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Cannot install creative cloud nor individual apps

New Here ,
Jun 21, 2024 Jun 21, 2024

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I tried to just install Illustrator, Photoshop, and Acrobat as that is all I need and I find that creative cloud really clogs up my devices + is very annoying to deal with, however the website will not let me install any of those apps due to not meet minimum requirements. This is a lie as I had been running these apps for a while on my current laptop but when I had to transfer accounts (transferred schools so my old one got deactivated) I couldn't sign out of creative cloud, so I tried just uninstalling everything and try again. After it kept saying I don't meet the requirements I figured I would just deal with creative cloud then, however, it is only giving me the dmg file when I click download. Nowhere can I find the exe installer. When I try to run the dmg file it asks me if I want to run it using a exe file but then it does nothing. I tried extracting the dmg file but all I could find was the different data files, no exe installer. I am at a complete loss and I wish I could just download the apps and do my job (I am at work dealing with this).

 

Also I cannot find where to type in the correct topic so that is why mine doesn't really make sense.

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Libraries

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Community Expert ,
Jun 21, 2024 Jun 21, 2024

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DMG is for a Mac

 

How to install when you have a subscription and a problem
NOTE: the alternate download link in this link works better for some people
install the cc desktop app using the "alternative download links" at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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trying to circumvent the cc desktop app installation is not supported and is going to lead to frustrating problem.s

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