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Careless and rampant memory use. Why is CoreSync using > 1 gb of RAM?

Community Beginner ,
Apr 07, 2023 Apr 07, 2023

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This account is a few months old.
I've made maybe 10 illustrator files.

And here's CoreSync.exe sitting on 1.1GB of RAM. 

 

I haven't used Illustrator since rebooting, and it's not the first time it's done this.

I wouldn't mind it using e.g. 1/32 or 1/64 of the system's RAM, but it's not actually doing anything.

Then there's the AdobeNotificationClient, AdobeUpdateService.exe, etc

Guys, it doesn't take this much time, or this many resources to check if:
A- my license is valid
B- there's anything to sync
C- there's anything to update

Then after opening and closing Illustrator, it pivots to downloading 1.6gb of updates.
If it was already sitting around doing nothing, why wait till I'm done, and moving on to a new task, before hogging all of my bandwidth.

Abi28377060w7ma_0-1680879237961.png

A few minutes later

Abi28377060w7ma_1-1680879381769.png


Crossing my fingers for a time when there's are enough opensource disruptors that Adobe is forced to step up their game and drop the heavy handed act. It just feels user hostile, tbh.


p.s. this doesn't show up until you hit "preview".

Abi28377060w7ma_2-1680880010457.png

 



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Community Expert ,
Apr 07, 2023 Apr 07, 2023

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i'm not sure what you're showing because column headers are not shown, but if coresync is occupying a lot of system resouces and fails, do release them it's usually because of a file that won't sync because it's been corrupted.

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Community Beginner ,
Apr 07, 2023 Apr 07, 2023

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Cheers for the suggesion, but I'm not sure it applies here:

- there are 10 files
- they all work just fine
- we're talking total ~15mb
- for which there are already previews generated

TBH though, even a corrupt file being retried over and over wouldn't excuse this as it should be deallocating memory between attempts, and not trying the same file over and over.

Also, if it's such a well known issue:
- why isn't it fixed already?
- why is there no notification that my sync has failed?

Sounding like an awful lot of bloat for some poorly implemented basic functionality in that case.

Cheers.

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Community Expert ,
Apr 07, 2023 Apr 07, 2023

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do you want to try to resolve the issue?

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Community Beginner ,
Apr 08, 2023 Apr 08, 2023

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Sure, cheers. What do you have in mind?

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Community Expert ,
Apr 08, 2023 Apr 08, 2023

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download all your cc files to your local computer.

 

then delete all your cc files. 

 

restart your computer and check your cc processes.

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