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CC issues

New Here ,
Sep 16, 2021 Sep 16, 2021

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Hello, i have very issues in my Cloud. I can´t access to my files, actually i save my work in the adobe cloud but in the CC desktop i cant see. Please, i need help my work.

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Community Expert ,
Sep 16, 2021 Sep 16, 2021

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You should not save only to cloud storage, you should always have the files on your computer drive

 

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-a...
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

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Community Expert ,
Sep 16, 2021 Sep 16, 2021

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for that, you should be using a sync folder that's syncing your local and cloud files.  the other cloud files are for collaboration.

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