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We had a CC backup folder with 350gb+ files. We moved this folder elsewhere to completely delete it freeing up disk space. That backup was essentially the same folder, saved inside itself 400-500 times. This whole process was done 2 other previous times in the past 4 months but this folder scheme keeps returning with it’s +350gb contents.
Currently, after this latest delete, in "C:\Users\thisuser\Creative Cloud Files", we have the same folder structure nested inside each other (total 2400+), with no files (deleted).
Any ideas, suggesitons would be grand.
Thanks
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Anyone ??!?
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😞 Very sad no one could give me some input to help me tackle this issue. Still not resulved on my end. Oh well.
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I spent +12 hours with Adobe support (5 tries) trying to delete and orphaned creative cloud recursive folder to no avail.
After a bit of research I then followed the cmd process as administrator as per these 2 links.
problem fixed.
https://www.zerodollartips.com/force-delete-file-folder-windows-10/ and https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
I hope this helps you.
Bill