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About month ago CC wont launch on Win10. All apps like PS, LRC, Ai, etc. launch just fine, but services that I need to manage in CC launcher are not avalible, ie updates or font management.
When I hit Adobe Creative Cloud icon in start menu, only grayed icon in systray is showed until I hover over it with mouse, than it disappear. I tried reinstall of CC, delete OOBE folder... Nothing helps. I do not want to completely uninstall all apps and lose my settings.
What could be wrong?
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Did you use the Cleaner Tool?
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Yes, nothing changed. All apps works fine, just CC is not opening. I cannot manage apps, fonts, update... in CC.
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I'm not able to run CC even in Safe mode on Windows. So it is more likely related to CC itself.
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This problem is also described here: https://www.reddit.com/r/creativecloud/comments/vkb609/creative_cloud_cant_be_open/
I have exactly same problem.
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Problem with Cloud manager https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
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I don't have this error message, however I tried everything that is written there and issue is still present.
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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html