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CCXProcess crashing mac OS Ventura - Brand new Mac Pro

New Here ,
Mar 21, 2023 Mar 21, 2023

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CCXProcess crashing mac OS Ventura - Brand new Mac Pro

Hope someone have any solution for this.

 

Thanks

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the CC forum so that proper help can be offered.

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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if you're certain, that's the culprit, contact adobe support.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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