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changing creative cloud account

New Here ,
Dec 27, 2020 Dec 27, 2020

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Hi, I have a difficult situation here which I'm worried about.

 

For a year, I've had a free access to the Adobe Creative software as I've had a free student suscription

(in simple words free access to Adobe Creative Cloud using my old uni email address) the suscription

for that has ended today but it has my work on there and I've saved all of my work onto my laptop and USB. I am now at a new university which I can get a deal for the creative cloud service, can I still access my work from my old uni account using my new uni account? Will there be any updates? or could I recover my work? I'm afraid to lose my work and my progress.

TOPICS
Cloud storage web assets, File sync

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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>I've saved all of my work onto my laptop and USB

 

As far as I know, you lost access to files stored in the cloud when your old account ended... so you did the right thing by saving you files locally

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New Here ,
Dec 27, 2020 Dec 27, 2020

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Thank you for your reply,

 

But can I still access my current working process (that was on my old account) I also have the softwares on my laptop even and I want to access my work on my new current account?

 

(I hope I didn't complicate the question there)

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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As far as I know, programs are linked to the account used to install the programs... meaning when you installed as A you will not be able to use the program when signed in as B

 

However, since I'm never changed my ID I am not 100% sure about that... so all I can say is sign in with your new identity (after signing OUT of your old identity) and find out what works

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New Here ,
Dec 27, 2020 Dec 27, 2020

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Thank you so much, I'll try and see if that works 🙂

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