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Changing email to another accounts email.

New Here ,
Apr 28, 2023 Apr 28, 2023

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Hi, I'm changing job just as an annual licence was renewed with the company email. I was thinking of just changing the email to my private email. But it says "in use" since I already have an adobe account with that email. so...

My question is, if I remove my private adobe account, would I then be able to change the company email to my private email?

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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New Here ,
Apr 28, 2023 Apr 28, 2023

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Hi, I can't because my other email already is associated with an adobe account but I don't have a subscription on that account. So it says its "in use" when I try to change it. I wonder if I could delete my "non-subscription" and change the email to that.

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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I may be wrong, but I think that once you delete an account with a specific email address, that email may not be able to be used again in an Adobe account.

Change the email address in the non-subscription account to another email address as per kglad.  Create a free one if necessary (gmail or other). Then change the email in the subscription account.

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