Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Chrome in Windows failed to see page in creative cloud storage web asset

Explorer ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

Hello,

I am talking about the Creative cloud storage web asset : https://assets.adobe.com/files

I have downloaded an MP4 video on it and sent a link to someone. 

 

I first empty the cache in Chrome with CCleaner. Then inside Chrome (in Windows) I click on the link corresponding to the video file inside Creative cloud web asset. The result : Chrome does not show anything (the page is empty). So I reload this page in Chrome and this time it works (I can see the page of the video in Creative cloud).

In other browser like Edge I have not this problem.

 

It is strange that at the first opening of the link in Chrome it shows the page empty in creative cloud.

According to you, what is the cause : creative cloud, or Chrome, or other thing ?

TOPICS
Cloud storage web assets

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

LATEST

that sounds like a browser issue though there may be something about cc that triggers that problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines