Cloud saved document gone

[Vera31559807hxk0]

I hope someone can help me. I started saving my documents to the creative cloud recently because it tried to convince me by saying it would be much safer. I had to switch from my personal to business account of my profile and the documents did not sync but I could still access the cloud documents of my personal account. However, the only important file I had saved on there has just disappeared... It was a lot of hours of work and the Adobe help and virtual assistent were of no help so my hope is that someone here might know where the lost document (illustrator document by the way) has gone to and if in some way I can get it back...

Thanks in advance!

[kglad]

check the following with a browser (esp the document cloud site). check all links and subfolders (including the deleted folder).

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

[Peru Bob]

I hope you find the file.  I know it doesn't help you now, but please see Schofield's Second Law:

https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

[John T Smith]

For anyone else reading this...
You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive for files
A USB flash drive to carry with you... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes
Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/