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Cloud storage capacity seems to be off - storage difference between Lightroom and Creative Cloud

New Here ,
Apr 04, 2020 Apr 04, 2020

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I seem to be having problems with cloud storage (20 Gb basic plan). When opening Lightroom either on a mobile device or in a browser it states that 11 Gb of storage is used - without any photos (neither imported nor deleted) present in Lightroom. In comparison: when opening https://assets.adobe.com it shows that less than 1 Gb of storage is used, which is the reality as I have a few documents and nothing else stored. There is no automatic upload from any mobile devices.


I was using Lightroom for the first time and wanted to edit some pictures on a tablet. For that reason I dropped the RAW-files in the mobile upload folder (wrong way to do it, I know) and the files have since been deleted. But what lingers is the difference in actual storage space mentioned above and Lightroom lets me use only 9 Gb of storage even though there is more available.


Any idea how I can either reset the storage or find out what I have to delete in order to use my actual storage space again?


Thanks in advance

Cloud storage web assets, Creative Cloud, File sync







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