Cloud Storage full even though it isn't

New Here ,
Oct 11, 2021 Oct 11, 2021

Copy link to clipboard

Copied

Hello, there are some threads from some years ago but also only for Lightroom stuff...

So, is there some known issue or anything regarding the cloud storage?
I have "80GB of 100GB used".. but there is literally nothing in the cloud. Not synced, not on Cloud web. Not in the trash, nowhere. What am I missing? Thanks

TOPICS
File sync

Views

34

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

LATEST

if you checked your cc web page (in your browser, not in the cc app) and it shows 80gb used but nothing in any links including deleted and lightroom), using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1634054234374.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines