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Cloud stored files removed after subscription ended

New Here ,
Sep 18, 2023 Sep 18, 2023

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I've had a subscription for about 1,5 years now through work. I recently quit my job, but still had access to the subscription, so I continued using it. It's been less than a month since I last used an Adobe program, but today I finally got the message that my subscription had ended. 
I had completely forgotten about all of the files I had saved in the cloud, and tried to find an option to recover these, without any luck. I haven't been able to get a notification about these being deleted either, as my account is connected to my work mail, which I no longer have access to. 
Is there any possible way I can recover the cloud files and save them to my own computer? I tried researching a little bit, and it seemed there would be a 30 day period before they got deleted. Last time I used an Adobe app was about 18 days ago, so I had hoped I would be able to find my files. But no luck 😞

Also I have to say, for a case like this it would be pretty nice to talk to someone from the Adobe support team. The virtual assistant does not help at all, and the fact that you're only able to call if you're on a paid subscription is very silly when you have situations like these, when I've been on a subscription for 1,5 years, but am not able to get help with the aftermath of that subscription ending.

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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This won't help the original person with lost files, but For anyone else reading this...
You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive for files
A USB flash drive to carry with you... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes
Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/
.
I use a Sata docking station and SEVERAL 'bare' drives for backup of my desktop computer
There are many external drive devices, this is the one I use
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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after your subscription ends:

 

What happens to my existing files?
You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage.

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