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Connexion Creative cloud desktop impossible

New Here ,
Sep 17, 2020 Sep 17, 2020

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Bonjour,

 

Je ne peux plus me connecter sur mon creative cloud desktop et donc ni utiliser la suite adobe sur mon ordinateur (le message en pièce jointe apparaît). Que dois-je faire pour régler ce problème ?

 

Merci d'avance.

 

 

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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