Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Contact Us Support Option Does Nothing

New Here ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

I'm having issues with a student license I purchased, but I can't get to the 'Contact Us' page because when I click on the button, nothing happens. I just want to get some answers about my licensing issue but can't find an email, phone number, or the online chat because this button won't work.

TOPICS
How to

Views

67

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

LATEST

Adobe doesn't use e-mail to conduct business because it's not secure.

 

If your Creative Cloud plan comes from your school, please contact your school's IT dept.

 

If your plan comes directly from Adobe, try using a different device/browser that accept cookies and does not have script blockers.  Log-in to your account.

https://account.adobe.com/plans

Scroll down to Contact Adobe button on the same page.  In the chat box, type AGENT followed by Enter key and wait for a human.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines