Strange. Clicking on the top bar icon in the finder on my new Mac Mini M1 (11.1) machne, the CC window opens and nothing in it works. No links, nothing. I can't even quit the app from the menu. And I thought I had probolems with Photoshop?!!
This was a MAJOR problem and a big PITA. After wasting hours trying all the above methods, I spent an hour on the phone with a support person. He acknowledged that it is a known issue and finally had to download a new installer from a secret Adobe page, and that worked. Then we downloaded the new PSCC 22.3, and it appears to work, though barely tested.
I wish I could get that software! I've been dealing with this for almost three weeks and I've gotten no solutions. Thank goodness this is happening on my personal computer and not my work computer. It's tough making a living when you can't use the Adobe Creative Cloud and tech support just throws up their hands in frustation.
Not true. Adobe support took nearly an hour to find the solution but finally did. I am up and running v.22.3 on my M1 machine and Creative cloud is working. If you get to a support person on the phone, tell them that CC needs to be downloaded from the secret alternative Adobe only location and not the standard CC app download page. That was the solution. Good luck.